Patterns are sold as downloadable PDF files through Ravelry, with payments processed by PayPal. You do not need an account to use either service.
If you have a Ravelry account, I suggest logging in prior to purchasing so that patterns are added to your library.
Pattern support is provided free of charge for all of my patterns. We respond as quickly as possible, but sometimes it can take a day or two.
You can also use Zendesk to report errors and ask non-technical questions.
Alternatively, you can try the Ravelry group.
Can I teach a class using your knitting pattern?
Teaching licensing is temporarily on hold and should resume in 2014.
Can I sell items made using your knitting patterns for profit or charity?
Not at this time.
How do I order wholesale copies for my LYS?
Pattern wholesaling is temporarily on hold and should resume in 2014.
I found an error, how do I report it?
Oh newts! Submit your error through Zendesk and we will fix it.